Fort Knox Self Storage Keysborough Triumphs
The Fort Knox team is extremely thrilled to take home another prestigious award, with our Keysborough site winning the 2017 Self Storage Association of Australasia New Facility of the year award. We are humbled that our industry peers & expert panel of judges have recognise the commitment, innovation and accomplishment in the design and development of our newest facility in Keysborough.
The building’s impressive design, which was also shortlisted for a Master Builders Association award, includes sustainability initiatives. Our company is focused on improving efficiencies and reducing our environmental footprint. Our electricity runs on motion sensors, reducing electricity efficiencies, all our packing boxes are recycled, and the facility is completely fitted out with LED tubes. We have a large water tank on site, so rain water is used for gardens, and 100 per cent of our customers have moved in using our custom made paperless system.
Some of the other great features include ease of access for large trucks, an attractive façade and the latest technology such as individually alarmed doors for all units. Customers have access to our free storage van and a comfortable waiting room with free tea, coffee and cold drinks for “sleep-deprived” and stressed customers on moving day. It’s about overall customer experience. We take great pride in being leaders in service and offer an experience that motivates people to use storage again.
Being a family-owned business, we understand and respect family values and want to support other people; we have engaged with like-minded organisations including local football clubs, Noble Park Bowls Club and Rotary groups since our opening in July last year. Through our networking and engagement, we have made many friends in the local community and look forward to growing those relationships for mutual benefit in the future.
Fort Knox Self Storage selected the Keysborough site for its strong mix of commercial and residential premises as well as its expansive shop frontage on Springvale Road. With the opening of this new facility we introduced our FREE move in van. We have purchased a brand-new van and offer it to customers upon move in. The beauty of the van is that you only need a standard licence to drive it. Customers come and collect it from our office and use it to move their goods into our facility. There is a minimal insurance waiver and they just need to top up the fuel. This is a massive cost saving option which helps them transport their goods into storage. It also provides us with a competitive edge against many of our competitors.
With so many things to organise on move in day we have introduced a new benefit of offering our clients their first month of insurance free of charge. This is a great strategy in ensuring clients goods are protected especially when in transition from home to home and giving them peace of mind.
Our site boasts a complimentary boardroom for commercial clients to use particular if they are wish to meet a client onsite. It allows them to have a professional office available for both personal or business needs. It’s a great place for clients to sort through their items without having to leave site.
Here at Fort Knox we understand that moving day is crazy and often our clients are caffeine deprived. All customers are offered free tea, coffee, cold drinks and snacks in the comfort of our waiting rooms. This is a great space for those in need of caffeine or to simply have some downtime or to wait for removalists.
On behalf of the owners and management here at Fort Knox we would like to take this opportunity to thank our wonderful team for their hard work and dedication to help us achieve this award. We would also like to thank our fabulous customers for their continued support and business and we look forward to servicing you in the future.
If you haven’t visited our site yet we welcome you to come down and have a guided tour. You will be amazed at the size of our facility and the ease of access in and out.
Please feel free to contact one of our storage experts on 8525 1005