I have been a customer of Fort Knox Self Storage at Scoresby since it commenced operations. Having moved house three times in subsequent years, and also during some bush-fire seasons, I have stored various household goods and a classic car on numerous occasions at FKSS Scoresby and have also utilised…
We have been storing things there for years and have used various sized lockers - team always super helpful - definitely recommend Fort Knox. We just recently got a friend over to their Vermont South store as well
Booked in to move in a storage unit this upcoming weekend and already experiencing top notch service. Thank you Rosemary for you help so far and for the use of the courtesy move in van! What a bonus and great way to save money.
It's a storage place, it has storage which makes it very appropriate.
Brilliant service. The staff were friendly and very helpful. We had no idea what we needed, and they were patient, didn't try to oversell, explained the process clearly. I highly recommend this company. The storage is very secure and the pin access to the front roller door is easy and…
Great Service, Clean, Easy Access, Great Staff. Alex went out of his way to help me. Thanks Wayne
Just signed up for a storage unit in Ringwood. Very impressed with the professionalism and level of security. Adrienne was friendly, helpful and efficient. Thank you.
This is my first time using off-site storage. Marnie and Molly was so helpful on the phone and in person, it makes the move so much easier. Thank you ladies. Excellent customer service! The best I have seen to-date
Great location, facilities, friendly staff who made the process so smooth for us. Competitive price.
Total superstars! I primarily dealt with Molly, who is so brilliant but so were all the other staff I spoke to/dealt with during my storage time. Could not recommend these guys enough!
Experienced excellent service, efficient and friendly. Very user friendly environment.
The ladies who work there are the most polite, respectful and knowledgeable people. The place is very convenient and close from Southern Cross Station. Prices per month cost half the price per week for a locker at southern cross half that size.. I recommend this place to anyone 100%
Efficient, clean, 1st class facility. Very impressed and the setup and ease of use for this Fort Knox. Just moved some items in over the weekend and it all went smoothly and easily. I am sure my items are very safe in this clean, modern and impressive facility.
All over extremely professional. nothing was any trouble for Adrienne, a pleasure to deal with.
Easy to unload but only reservation is space in the front. Clean and well run
Sunshine Removals Victoria
Great service and at a great price its hard to beat heading down and having a chat to the team! Its always refreshing to speak to someone who genuinely wants to help you find the right product/service that meets your needs. Thanks Alex!
I thought we only had fort knox in america who would have that that we had one in eltham building is surrounded by a creek and has a bridge going across its almost like a castle Very fascinating location
Very secure (behind two warehouses) and tough containers. Customer service also excelled. Price was reasonable. Would like opening hours to be much later in the evening during winter but I suppose the rain may pose a risk to customers. Otherwise great experience with Fort Knox.
Great staff and facility- nothing is too hard for them. Would only be improved if they opened longer!
Secure. Convenient location, easy access for the renter. Great staff assistance with booking, moving in, and getting extra units when moving. Would store again. Thanks Ingrid (and Alex).
With many thanks to Alex and Ingrid for so much help and understanding on such a long, cold and hard day. I have never used any storage facilities before, so your understanding of my silly questions and calm manner was much appreciated. As was your expert advice on packing, I…
easy access,very happy with price and the staff are extremely friendly and very helpful. i would recommend anyone looking for extra storage go to Fort Knox in Dandenong.
Very helpful and friendly staff that have made the registration and storage process simple and straightforward. The welcome pack was really helpful as was the guidance on determining the correct sized space for our needs.
Really excellent customer service from everyone l dealt with throughout my decision making process of whether to rent a storage unit or not. They made it really easy for me to decide and didnt pressure me at all. I have happily taken one of the storage units now and am…
Awesome staff and great service. Have acquired their services twice. And on both occasions I have had great experiences
Very efficient and friendly staff. Explained everything clearly, quick and easy to set up including the online component.
Suzanne and the team at fort Knox Eltham have been great! From our first communication via phone and email from interstate, they have been helpful and professional and answered all our queries promptly. When we dropped in to sign up for storage everyone was friendly and made the process quick…
Easy to find, good access, and clean.
Friendly and helpful staff, and clean premises. Would gladly recommend to others as long as price wasn't an issue (but all self storage seems expensive, so that's hardly unique to this location). In the very hot weather, the top level can get quite warm (low 40's), so if storing anything…
I have just used storage facilities for the first time. I found the staff at Fort Knox extremely helpful and the facilities brilliant. I would especially like to thank James Halliwell on the Fort Knox staff who was so pleasant and easy to deal with
We were very impressed with the very prompt and professional welcoming service we received from Jess and the team at Fort Knox, Ringwood. Jess helped us set up our storage unit and she was extremely patient, helpful and informative throughout the whole setup process. Jess also helped us organise a…
This is an updated review today (26/04/17) - I would like to point out the brilliant customer service from Margot at Highett - nothing is too difficult for her she is ALWAYS happy and responsive I would love to have a staff member like her! - Fabulous Customer Service! 10/10…
I use Fort Knox every year to store items during the bushfire season. Staff have always been friendly and attentive, a variety of storage locker sizes are available, and pricing is market appropriate.
The staff at Fort Knox were friendly efficient and very focussed on satisfying their customer's needs. While we only used their service for a few months it was very useful and convenient. I highly recommend their facility and the exemplary customer service they provide. Thank you very much. David
Couldn't believe how good the service was - thanks for looking after us so well Louisa. Great storage units, clean, functional and at competitive prices. Can't recommend these guys enough.
great very easy to get in to an store my stuff an then get out , I can only give u 4 stars because my FATHER in HEAVEN will always be 5 stars ,no complaints from me I think I picked the second best place for storage of my property…
Excellent and personalised service, very professional and an extremely easy and delightful experience. No problems dealing with the team at Alphington, Vic. Thank you!
Most disappointed. Both team members I dealt with were really outstanding to deal with. However, when I was shown the unit my car was being stored in, it was very difficult to open both sides, as the shafts that needed to be opened were extremely tight. I was assured that…
very welcoming staff - easy to talk to and understanding too. We even had a coffee and biscuit whilst signing up. Still to start using our unit but feel there will be no problems :-)
We dealt with Jessica at Fort Knox at Ringwood. When we initially went in to discuss our needs Jessica was so helpful. She went through the various storage sizes and asked us the types of goods we were intending to store. Once we had established the size, Jessica reserved a…
Safe, secure good staff
Simply awesome service at Fort Knox Keysborough . They took care of all my storage needs and I was really impressed with the lovely team over there .
Reasonable Price, New nice place to store ! Patient, efficient and friendly staff ! Special thumbs up to Linda, Alisa and Lora for being professional and considerate !
Highly recommend! Damien and Kate were absolutely fantastic I helping us find the perfect unit!